Ready to plan your trip to  Hawaii?      Paradise Bay Resort has reopened and we look forward to welcoming guests back to our beautiful resort.     Escape to the uncrowded Paradise Bay Resort located bayfront on the Windward coast of Oahu.    Check  out  our   "Welcome Back" special    ​with   discounts up to 50% off ,  flexible cancellation and waived amenity fees.      You can be Rest Assured in our commitment to   your healthy and safety with our Stay Safe protocols, which are outlined  below.

Extension of Mandatory Quarantine for Visitors

• Due to the recent surge in COVID-19 cases, Hawaii government had announced the extension of the   mandatory 14-day self-quarantine for ALL individuals (residents and visitors)   to Hawaii to at least September 1, 2020.     The 14-day mandatory quarantine also applies for inter-island travel effective August  11, 2020.
•  If your planned vacation dates fall within this quarantine window and wish to reschedule your stays, please contact us at info@paradisebayresort.com.  Additional information can be found on the State of Hawaii’s official website:   SafeTravelsHawaii.Gov.
• Effective   September 1, 2020  (subject to change) – all travelers arriving in Hawaii from out-of-state will be required to get a valid COVID-19 test prior to their arrival and to show proof of a negative test result, to skip the 14-day quarantine.    Visitors to    Hawaii must get a PCR test prior to arrival from any testing location approved by the Hawaii State Department of Health.  Printed or emailed evidence of a negative test result must be presented upon arrival in Hawaii. Without this, passengers arriving from out-of-state will be subject to the 14-day quarantine.     No testing will be provided upon arrival at the airport.​

"Peace of Mind"  Flexible Cancellation Policy

Paradise Bay Resort is now open to accommodate guests.​ ​If you plan to visit Oahu in the future, we want you to feel comfortable booking a room at Paradise Bay Resort. In response to changing marketplace conditions, we have updated our cancellation policy to offer our customers the most flexibility during these times of uncertainty.  Cancellation fees will be waived for any new bookings confirmed for arrivals through December 24, 2020, as long as the cancellation is made at least 24 hours prior to arrival.  

"Rest Assurance" Policy

The health and well-being of Paradise Bay Resort guests and employees are of utmost priority. We are closely monitoring updates from the Centers for Disease Control and Prevention and World Health Organization regarding COVID-19 and abiding by safety guidelines from these agencies as well as local government authorities and health departments.   To protect the well-being of our 'ohana, our guests, and our community at large, we have made some adjustments to our operations and service deliverables, which include housekeeping services, activities schedule, and food service.  For more details, please call our resort or send us an email prior to your arrival.

• Staff Training & Awareness:  In addition to employee training, signage will be installed throughout the public areas and guest rooms to guide and remind employees and guests of the importance of proper protocols relating to personal hygiene practices, PPE, and physical distancing.
• Personal Protective Equipment (PPE):  We will be requiring all employees, guests, and suppliers who enter the resort’s facilities to wear a facial mask/covering in the public areas of the hotel.  Hand sanitizer stations will be available for guests in our common areas.
• Social Distancing:  Signages and floor guides will serve as reminders throughout the resort.     Public areas, such as the lobby and pool  will be monitored to limit group gatherings to no more than 5 individuals.  
• Contactless with Aloha:  We have implemented paperless check-in and out, streamlined payment processes,  and mobile sign ups for activities to eliminate the need to use high touch items.   We’ve added partitions at our front desk to provide an extra level of precaution for our guests and staff,  and continue to provide warm, in-person welcomes.
  
• Enhanced Cleaning & Sanitization Protocols:  To minimize the risk of virus spread, we will be following newly established procedures that raises our standards and frequency of cleaning on all high-touch surfaces and areas such as the lobby, guest rooms, common spaces, recreational areas, and all employee areas.
• Guest Room Experience:  Sleep well and rest assured that we've cleaned all surfaces thoroughly with medical grade disinfectants, including extra attention to high touched areas, including light switches, door handles, TV remotes, coffee makers, lamps, toilets, and appliances.  Once we have cleaned the room, it is yours and no housekeeping service will be provided during your stay.  Towel and Linen exchange will be available upon request.  
• Dining Experience:  Dining operations, including breakfast will be suspended until further notice.   For the guests with  confirmed reservations  with breakfast, we will waive the mandatory  daily  resort fee of $38/night.
• Recreational Experience:     We will be reopening the facilities, i.e. pool and exercise room  cautiously with  strict safety protocols. Similarly,  activities such as yoga, kayaking, and boat excursions will  become available for guests' enjoyment   later during the year , once we have deemed safe to offer these programs.
• Incident Response Protocols:    We have many protocols in place that are aimed at reducing the chance the infection will spread on our property. In the unfortunate event a guest or employee tests positive for the virus, we will activate incident response protocols to provide the infected individual with resources to medical treatment, thoroughly disinfect exposed areas, when possible, notify those who may have come in close, prolonged contact with the infected individual, and work in conjunction with the State Department of Health.
  

As you know, we have never experienced anything like what we are now facing with the Novel Coronavirus (COVID-19) and its global impact, as well as the uncertainty around what will evolve in the coming weeks and months. The rapidly evolving nature of this situation has resulted in new directives and legislation on almost a daily basis, so please know that we will continue to get you the most recent information as quickly as possible.    We pray for the safety, protection and well-being of you and your family during these extraordinary times.

​For the most up-to-date information on COVID-19, visit the CDC and WHO websites: 
​www.cdc.gov/nCoV   and     www.who.int/emergencies/diseases/novel-coronavirus-2019.